Comcast Xfinity User's Guide download pdf (Page 3)

XFINITY

Community Handbook

To order services, visit comcast.com/xfinity

To print a copy of this page, visit comcast.com/communityhandbook

CONTENTS

Introduction ......................................................1-6

See How XFINITY Stacks Up ............................. 4

Comcast Customer Guarantee™ ....................... 6

TV ....................................................................7-21

X1 Platform™ from XFINITY ............................... 8

XFINITY

TV ..................................................... 10

XFINITY Apps .................................................. 11

Sports Programming ........................................ 13

Sports Packages .............................................. 15

XFINITY TV Packages ...................................... 16

XFINITY TV Channels ....................................... 17

MultiLatino TV Packages .................................. 19

MultiLatino TV Channels .................................. 20

Internet/Voice/Home ................................... 22-30

XFINITY

Internet ............................................. 23

Speed Comparison .......................................... 24

XFINITY

WiFi ................................................... 25

XFINITY

Voice ................................................. 26

XFINITY Voice Calling Plans ............................. 27

XFINITY

Home ................................................ 28

Movers Edge

................................................... 30

Customer Quick Reference Tips ................ 31-44

Setting Up Your Comcast

User Name and Password ............................... 32

Your XFINITY Channel Lineup

and On-Screen Guide ...................................... 33

Remote Control Programming ......................... 34

Accessing XFINITY On Demand™ ................... 35

Managing Your DVR ......................................... 36

Accessing XFINITY Voicemail........................... 37

Accessing XFINITY Email ................................. 38

Comcast Alerts ................................................. 39

Troubleshooting Connectivity Issues ................ 40

View Bill Online and

Payment/Billing Options ................................... 42

Welcome to XFINITY

Communities, the program from Comcast that exclusively serves the needs of

properties like yours. With it comes our promise to property owners, property managers and residents

alike: to provide better service, better entertainment, better living and a relationship you can count on today

and into the future.

We want to make your job a little easier when it comes to XFINITY. This handbook will help you easily show

residents how XFINITY may be enjoyed at home and on the go, and it provides answers and instructions

to the common customer inquiries.

The ﬁrst section highlights the range of XFINITY products and services, like the new X1 Platform™, as well

as features included at no additional cost.

You will also ﬁnd contact information on every page for ordering service or ﬁnding help for speciﬁc

issues not covered in the book. Each page of this book can be printed by visiting

comcast.com/communityhandbook.

We hope this information will prove helpful to you and your community.

XFINITY

Handbook for

Multifamily Residents

1 2 3 4 5 6 7 8 ... 47 48

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