Comcast Xfinity User's Guide download pdf (Page 34)

XFINITY

Community Handbook

To order services, visit comcast.com/xfinity

To print a copy of this page, visit comcast.com/communityhandbook

SETTIN g up YO ur C OmCaST

uSE r

NamE aND paSSWO rD

Your Comcast User Name and Password will provide access to a

variety of helpful XFINITY

features and services, such as:

• Comcast Email

• XFINITY apps

• Online Content

• My Account

HOW TO rESET Or rECOVEr YOur COmCaST ID

aND/Or paSSWOrD

1. Go to comcast.com/help and look up Account IDs and Settings.

2. Or visit comcastsupport.com/chat to chat with a live representative online.

IF YOu lOST, FOrgOT Or WaNT TO CHaNgE YOur paSSWOrD

1. Go to the Forgot Your Password page and enter your Comcast ID, comcast.net email

address or an email address linked to your account. Click Next.

2. Enter the security code in the box. Please note: The code has been distorted for security

reasons. Click Next.

3. Answer your secret question, which you created during account setup, and enter your ZIP

code. Click Next.

4. Create your new password and click Finish.

For more information on authenticating with your Comcast User Name and Password,

visit mycomcastid.com.

DID YOU KNOW?

Your User Name and Password will

provide access to a number of helpful

features and services like XFINITY

Connect or XFINITY

WiFi.

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Comcast Xfinity User's Guide Page 34